Kenyan health innovator is focus of Harvard B School case study

Harvard Business School included the SHOPS Plus predecessor project in a recent case study on Kenya’s Savannah Informatics. Case studies are used in business schools to highlight aspects of business models as a teaching aid.

Savannah Informatics, a technology firm, received financing from the SHOPS project to pilot a new electronic data interchange that would speed up transactions between insurance companies and health facilities. It would also help private sector providers monitor their delivery of key services to facilitate more accurate private sector reporting into national health management information systems. SHOPS brought together two insurers, two providers, and the tech firm, to test Savannah’s platform called Slade360.

Man with insurance card

The objective of the pilot was to generate data on private sector financing and the provision of health services, especially in priority areas such as HIV. USAID funding through the SHOPS project provided needed investment in the company at a critical time in the development of the system. The project's financing and technical assistance helped make improvements to the platform, provided the Kenya-based tech company with operational capital, and built its credibility with insurance companies and private hospitals. Analysis of the pilot data revealed that the electronic data interchange could cut human resource costs in half and reduce claims reimbursement time by 50 percent.

Gaining key partners
Savannah Informatics recently signed agreements with two leading health insurers and the three largest hospitals in Kenya. The e-health software company was founded in 2012 by medical clinicians and finance specialists. Its vision is better healthcare for Kenyans through the pioneering use of information technology.

Read the abstract.

Read more about the activity on page 12 of the Kenya program profile.

Technical Area