SHOPS Plus is focused on strengthening CRS’s technical, institutional, and financial capacity with greater capacity, resources, and independence to remain a competitive contributor to national health outcomes. CRS is a social marketing company and leading provider of priority health products in Nepal.
Technical capacity building: SHOPS Plus works closely with CRS to generate and use evidence that improves logistics efficiencies, addresses critical supply gaps and provider quality issues, and informs social marketing plans and activities. SHOPS Plus has led several research activities to more effectively and efficiently target CRS's interventions. For example, SHOPS Plus conducted two distribution coverage surveys to assess the availability and accessibility of CRS products in hot spots and rural areas and are using the findings to help CRS managers implement more cost effective distribution strategies. In addition, CRS is supporting a network of over 3,000 Sangini providers to improve the quality of their reproductive health services.
Institutional capacity building: SHOPS Plus assesses and monitors CRS’s organizational strength and implements a series of interventions to improve its business development, communications, human resources, and monitoring and evaluation capabilities. One assessment is the Social Marketing Organization Development Assessment Tool, which SHOPS Plus designed to routinely evaluate, strengthen, and monitor CRS’s capacities, identify strengths and weaknesses, design evidence-based interventions for optimal impact, and monitor progress.
Financial capacity building: SHOPS Plus assesses CRS’s financial management capabilities and implementing a series of interventions that support proper financial management policies and procedures and improve overall cost recovery. SHOPS Plus also supported CRS’s successful application to USAID for a fixed indirect rate, enabling CRS to pursue new business opportunities that will diversify its funding sources and move towards becoming a more financially sustainable NGO.