Where We Work


Mother and daughter

India Facts

  • clinic
    > 500,000
    cases of tuberculosis go un-notified or undiagnosed each year
  • 9%
    of deaths among children under 5 are due to diarrhea
  • 48%
    of women use modern contraceptives
  • 2.5
    is the total fertility rate
  • 20.5%
    of married women have an unmet need for contraception

India is rapidly urbanizing and it is projected that by 2030, approximately 40 percent of the country’s population will be living in urban areas. To address health needs among the urban poor, SHOPS Plus focuses on increasing the use of maternal, neonatal and child health, family planning, and tuberculosis treatment products and services by harnessing the potential of the private sector and catalyzing public-private engagement.

SHOPS Plus uses an integrated approach to increase the use of maternal, neonatal, child health, family planning, and tuberculosis treatment products and services among the urban poor populations in nine states in India. The project is implementing evidence-based interventions to change behaviors of beneficiaries and public sector health care providers using four approaches:

  • An integrated media platform for targeted messaging through diverse channels 
  • Workplace interventions to sustainably reach underserved youth populations 
  • Engagement with private corporations and government to amplify campaign messages and sustain access to priority goods and services
  • Innovative technologies to improve the quality of service provision through chatbots and an e-pharmacy model

Relevant research:

Program Components




Sustaining Health Outcomes through the Private Sector (SHOPS) Plus is a five-year cooperative agreement (AID-OAA-A-15-00067) funded by the United States Agency for International Development (USAID). This website is made possible by the generous support of the American people through USAID. The information provided on this website is not official U.S. government information and does not represent the views or positions of USAID or the U.S. government.