Global Workshop on Social Franchising - Agenda
In September 2017, more than 60 individuals who work in social franchising met in Accra to discuss how to improve the quality of social franchises for health, as well as their sustainability. SHOPS Plus co-sponsored the event, along with three partners from the USAID-funded Support for International Family Planning Organizations program: the International Planned Parenthood Federation, Marie Stopes International, and PSI.
Take a look at the proceedings summary, agenda, and presentations from the workshop below.
Read the meeting notes.
Global Workshop on Social Franchising: Day 1
Opening remarks
Nora Maresh, USAID/Ghana
Caroline Quijada, Abt Associates
Anna Gerrard, PSI
Kate Gray, IPPF
Matthew Wilson, MSI
Opening plenary
Quality, a donor’s perspective - Kim Cole, USAID
Quality assurance: Reflections from the field - Dr. Emmanuel Sekyere, MSI
Tools and approaches to monitoring and measuring quality (roundtable discussions)
- Using technology to improve the effectiveness and efficiency of QA - Daniel Oluwasegun Falaju, PSI
- Dealing with quality issues - Genet Mengistu and Alemitu Seyoum, FGAE (IPPF/Ethiopia)
- Practical benefits and challenges of integrating family planning and cervical cancer screening services - Samuel Mukasa, PACE (PSI/Uganda)
- Aligning QA/QI Ministry quality tools - Tesfaye Mesele and Luke Boddam-Whetham, MSI
- Quality and discontinuation metrics - Q. Jamshaid Asghar, MSI
- Accreditation—Uganda Experience with SafeCare - Hanna Baldwin, PACE (PSI/Uganda)
Action learning set: Responding to issues affecting quality
Lightning Rounds
- Implementing quality assurance systems in challenging contexts - Nagat Mohamed Mahmoud El Hadi, SFPA (IPPF/Sudan)
- Sustaining Integration Services beyond donor funding - Prudence Masako, PSI Tanzania
- Assuring quality services for youth - Dorine Irankunda, PSI Burundi
Closing - Caroline Quijada, Abt Associates
Global Workshop on Social Franchising: Day 2
Unlocking sustainability: Understanding expectations and tradeoffs
Opening plenary - Caroline Quijada, Abt Associates
Elaine Menotti, USAID
Jeanna Holtz, Abt Associates
Dr Elias Girma, IPPF
Matthew Wilson, MSI
Nikki Charman, PSI
Linking social franchising into broader health financing mechanisms
- Overview of health financing landscape and mechanisms - Jeanna Holtz, Abt Associates
- Strategic purchasing of quality health services from private providers in Myanmar: testing capitation payments in Sun Quality Health Network - Han Win Htat, PSI
- PSI Kenya: working with national health insurance and NHIF - Joyce Wanderi, PSI
- Impact of NHIF accreditation on contraception uptake, franchisee sustainability and the franchisor’s value proposition - Edward Owino, MSI
- Vouchers as a catalyst for health financing - Cedric Muhebwa, MSI
Master class: Get ready, get started: the essentials of contracting to provide FP/RH services - Jeanna Holtz, Abt Associates
Innovations in Social Franchising (roundtable discussions)
- Tunza Social Enterprise, moving towards sustainability - Stephanie Dolan, PSI
- Red Segura, from fractional franchising to business format franchising - Mike Hardin, PSI
- Evolving the fractional model: experiences from MSI - Moses Odenyi, MSI
- Community Engagement in Pakistan - Ali Imran, FPAP (IPPF/Pakistan)
Creating sustainable businesses: improving business skills and creating linkages to business improvement loans
- Business sustainability: Improving business skills and creating linkages to business improvement loans - Sylvia Wamuhu, PS Kenya
- Key financial key performance indicators used by MSI’s Philippines, their coaching, and the franchise lifecycle approach to promoting sustainable businesses - Miguel Lindo, MSI
- Using business planning training to increase revenue and sustainability of providers - Cristina Codova, NPARRES (IPPF/Peru)
Lightning rounds
- MSI’s Madagascar program, sustainability, and affordability in low-income countries - Alexis Miharimanana, MSI
- IPPF Member Association FGAE/Ethiopia on cost/benefit analysis of FGAE’s social franchising model - Genet Mengistu and Alemitu Seyoum, FGAE/Ethiopia (IPPF)
- Sun Quality Health Network: linkages with health financing schemes - Socheat Chi, PSK (PSI/Cambodia)
- How to take advantage of the evolving health financing landscape in the Philippines - Miguel Lindo, MSI
Looking toward the future - Heidi Quinn (IPPF), Luke Boddam-Wetham (MSI), and Pierre Moon (PSI)
Closing - Abt Associates, IPPF, MSI, PSI